| So what happens
if you need help ASAP? We're online, just like you are! We have set up
a way for you to talk to us directly through the webpage using
"HumanClick" instant messaging technology.
For this to work you need to have a browser that supports and has
need to download and install any special software or plug-ins for this
to work; it's already in your browser.
If you see a person displayed in the "HumanClick" icon and you need
help, click on it and a message window will open; we'll identify
ourselves to you and will then be available to assist you. It's easy to
use and we love helping our customers (ok, sitting here processing
books can get boring, just don't tell the Boss that!).
If there is not a
person, click anyhow and send us a message!
sometimes during high traffic times, responses can be a bit slow.
We suggest that you take a minute to review the HumanClick